Have you ever dealt with a malfunctioning air conditioning system at your home? Has it ever happened that your home air conditioner broke down just when the summer temperature was hitting a high? Is your air conditioner prone to malfunction when you need it the most? If your answer is yes to any of these scenarios, then you will agree that hiring the services of the right air conditioning service provider is an essential requirement. However, many people make mistakes in this matter and end up hiring unreliable service providers that further add to their woes. Here are a few common mistakes to avoid when selecting an air conditioning service provider.
Going with the cheapest option
Many people tend to select the service provider that provides the cheapest option. What they do not realize is that this can backfire and lead them to lose more money. When you want the best service for your equipment, you need to engage a reliable service provider. If you hire someone who isn’t competent enough, the problem may not get resolved completely or may recur at a later time. This means you will have to hire a technician again. In other words, you will be paying twice to resolve the same problem. An efficient technician will not only solve your problem in one go, he/she will also be able to advise you about saving utility bills by opting for energy efficient trane air conditioner and other effective measures. As such, you will save money in the long run.
Overlooking experience and track record
Just like not all air conditioners are created equal, not every service provider has the same ability to deal with the problems efficiently. That is why it becomes really important that you pay attention to the track record of the service provider before hiring them. There has been more than one instance when people have hired service providers and didn’t get the required service when it was required the most. If any service provider says that they will be there to look into your problem within a week of your lodging a complaint, keep a safe distance from them. Opt for a service provider that has a record of attending to customers’ requests within 24 hours. Also, make sure that they are efficient in offering a complete solution to the complaints they handle.
Opting for an unlicensed or uninsured service provider
In general, air condition service providers need to have a license to carry out their work as per the legal guidelines of the land. Hiring an unlicensed HVAC technician may save you some money upfront, but the risks involved are huge. When a service provider has a license, it means that the company follows all the rules and regulations needed to carry out the services. Additionally, it is important that they are insured. If you hire an uninsured service provider, you can be held responsible if a technician gets hurt when working on your premises. To keep yourself free from such risks, check the HVAC license and insurance details of the service provider before finalizing them.
Not checking the range of services offered
This is a point that many people miss considering when they select an air conditioning service provider. You never know what sort of an air conditioning problem you may face. So, you have to be sure that the service provider you hire has able technicians to deal with all kinds of problems. At the same time, they must be offering a full range of services as far as anything related to air conditioning is concerned. Suppose that your service provider offers installation and repair services but does not provide maintenance services. In this case, you will have to look for a second service provider to maintain your air conditioner throughout the year. This means you will have to pay to two different companies. Having a single company handle all the tasks will save you many worries as well as money.
Not asking for a guarantee
A reputable service provider will always provide you a guarantee of the work they do. Since such service providers employ skilled and experienced technicians, they know that the work they do is of high quality and will provide satisfaction to the customer. As such, they do not hesitate to extend the guarantee of their work to the customers. But this is not the case with unreliable service providers who are not sure of the work they handle. So, always ask about the guarantee of the work before you hire a service provider.